FAQ's

Frequently Asked Questions

Q: Hours

Contact the Kuriositees Team Monday through Friday, 10a-7p EST. We can be emailed at info@kuriositees.com.  Call us at 347.309.5259

 

Q: Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@kuriositees.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Please reference our full Return Policy here: Refund Policy – KuriosiTees

 

Q: Shipping Policy

Kuriositees package & ship orders to nearly every country across the globe, but transit time will vary from location to location. You can view our full shipping policy here: Shipping Policy – KuriosiTees

Topics covered include:

  • What is the return policy?
  • How long does an order take to arrive once shipped?
  • Will I receive a tracking number for my package?
  • What do I do if my order is lost in the mail?
  • Are there any hidden customs fees or import taxes?
  • Extended Delays